Privacy Policy

This Privacy Policy explains our practices, defines our users’ (“you” or “your”) privacy options, and describes how your information is collected and used by Z-USA (“we,” “us,” or “our,” or “Z-USA”).

This Privacy Policy, along with our Website Terms of Use governs your use of the Z-USAwebsite at https://airscooter.shop, including products, services and experiences relating to the AirScooter experience at our flight center(s) (the “Site”), our Air Scooter Terms and Conditionsgoverns your purchase of and participation in the AirScooter flight experience, and any information we may access through our social media platforms such as Facebook, Instagram or Youtube. For the purposes of this Privacy Policy, we will refer to all of these access points as Z-USA system (the “System”).

Personal Information means any identifying information, usually your name in combination with another identifier, such as date of birth, postal address, email address, telephone number, or government-issued identification number. Personal Information does not include anonymous or aggregated data that can no longer be used to identify a specific person, even if combined with other data. The specific definition of Personal Information varies from one jurisdiction to another.

We may update this Privacy Policy from time to time and will mark new versions with a corresponding effective date. We recommend you visit the Site to review any changes in our practices. Your continued use of the System constitutes your agreement to our then-current Privacy Policy.

What Information is Collected?

 

Information Collected Directly from You

We may collect Personal Information about you when you subscribe to our newsletter, visit our Site, complete a booking for our AirScooter flight experience, or as part of other online services.

 

The information we may collect includes:

• Identifiers or contact information, such as a real name, physical address, IP address, phone number, and email address
• Personal information categories such as a name, date of birth, or telephone number
• Commercial information, such as records of products or AirScooter experiences purchased, obtained, or considered, or other purchasing or consuming histories or tendencies
• Internet or other similar network activity, such as browsing history or information on a user’s interaction with our Site 

We may also collect information from you when you register for our AirScooter flight experience online using account credentials from third-party services such as Google or Facebook (“Single Sign” or “SSO”). If you choose to use SSO, we will receive certain information such as your name, email address, and any other information that you authorize us the provider of the SSO to share with us. We use this information to provide the Site and services to you and communicate with you. We do not control their privacy practices, so please refer to the terms of use and privacy policy of the SSO. You may disconnect your SSO account from our System by contacting us.

 

Information Collected Automatically

To provide you with services, complete your requests and maintain a functional System, we may automatically collect certain information when you visit or navigate the Site, including:

• Location, date and time you access the System, and IP addresses to measure our website traffic and to help provide a more personalized experience;
• Your browser type and other technical specifications such as device ID, hardware/software type, internet service provider, serving domains;
• Files that allow us to “recognize” you when you navigate the Site, to credit your account for various online transactions and collect data such as analytics, page views, targeting data, ad views, and interaction data; and
• Your activities on the Site during a session.

 

For more information, see the “Cookies and Similar Technologies” section below.

 

Collecting Information from Children Under the Age of 18

Our Site and System are not designed or targeted for children, and we do not knowingly collect, maintain, or use Personal Information from any person under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us so that we may delete such information. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Information on our System without their permission. If you learn that a child under the age of 18 has provided us with Personal Information in violation of this Privacy Policy, then you may alert us atcontact@zapata.com. We will take reasonable steps to delete that information as quickly as possible.

 

How Is the Information We Collect Used?

 

We collect information about you in order to provide to make the System work properly. We use Personal Information for a variety of purposes related to our business, including but not limited to:

 

Providing services and support
Providing the AirScooter flight experience and performing the essential functions of the System including responding to inquiries, fulfilling requests, providing support and troubleshooting, data aggregation, analysis and report creation to assess marketing effectiveness and/or business performance, and communicating with users about their use of the System or responding to a user initiated inquiry on the System.

Communicating with users about our services
Sending or initiating direct marketing programs, such as newsletters or information about new programs we are offering; using content from social media platforms where users discuss our programs or use a hashtag related to our programs.

Personalizing user experiences on our System
Tailoring content on the System based on user location, preferences, and other personalization factors.

Analytics and System improvement
Tracking information about your visits to our Site or use of the System to allow us to provide better service, using certain online preferences in the aggregate across all users to evaluate the System and develop additional services to offer.

Compliance with legal obligations
Sharing information as required or appropriate to comply with the law or a legal proceeding, such as in response to a subpoena or court order, to detect and investigate security incidents and potentially illegal or prohibited activities or to protect your, our, or others’ rights, property, or safety.

Other purposes necessary to carry out our obligations under this Privacy Policy or our Website Terms of Use for which we provide specific notice at the time the information is collected

Disclosure of Information

We may share your information with others acting in compliance with this Privacy Policy, as indicated below.

 

We may share your Personal Information with our parent company, our business affiliates or related entities, as necessary or appropriate to enhance your experience and provide you with tailored services or to manage our relationship with you.  

 

We may share non-individual information, in the aggregate, regarding your online browsing preferences to allow the service providers with whom we work with to better serve our users. We will not share personally identifiable information in these instances, other than as described in this Privacy Policy.

We will not share your information with unaffiliated third parties to directly market their products to you.

 

We may provide user information to our service providers or vendors for reasons such as:

• Initiating direct marketing programs on our behalf,
• Data tracking,
• Maintenance or development of our System

• Providing products, and offerings related to our AirScooter flight experience
• Development of online resources to further our mission
• Other contracted promotional opportunities provided to our users.

 

 

We may also share your Personal Information in connection with government or law enforcement requests or in response to investigations, subpoenas, court orders, or other legal processes to: operate this System, process any orders or registrations, protect the rights or property of Z-USA, its affiliates, users, and applicants establish or exercise our legal rights or defend against legal claims, or as otherwise required by law.

 

 

Business Transfers

 

We may also disclose your information to a third party as part of reorganization or a sale of the assets of Z-USA. Any third party to which Z-USA transfers or sells the System or related assets will have the right to continue to use the personal and other information that you provide to us.In the event of an insolvency, bankruptcy, or receivership, your Personal Information may also be transferred as a business asset.

Cookies and Similar Technologies

We use cookies, trackers, pixels and similar technologies to gather information about your use of our System and to customize your experience using the System.

 

Cookies

 

Cookies, trackers, pixels and similar technologies are small data files that help us keep track of your usage of the System. Many of the cookies we use enable the System to function as you would expect it to. Persistent cookies enable the System to remember things like your login information for convenience, and session cookies are useful for things like keeping the items in your shopping cart when you navigate away from the page, all of which allows us to enhance the user experience. Cookies also enable us to track and analyze user behavior to help improve our System.

 

We use the following four categories of cookies and similar technologies on the System (Strictly Necessary, Functionality, Analytical/Performance Cookies, and Targeting):

 

Necessary Cookies are necessary for the System to function. If you refuse them, you will not be able to use the System, as the System will not function properly without them.  

 

Functional Cookies help us enhance the performance and functionality of our System to remember your choices, setting, or preferences from one visit to the next. These are not necessary for your use. Still, certain functions or features may become unavailable if you refuse them.

 

Analytics/Performance Cookies collect information about your use of our System, including which pages you visit, and whether you experience any errors. These cookies do not collect any personally identifiable information. The information collected is only used to analyze how the System is being accessed and used in order for us to improve the System and your experience using it.

 

Advertising Cookies or pixels collect information designed to customize your experience on the System and other sites, and record information about your visit to the System, the pages you have visited and the links you have followed, so we can recognize you as a prior visitor to tailor marketing to your interests and measure the effectiveness of our marketing strategies. This information may be shared with third parties for marketing purposes.

For more information about cookies, see aboutcookies.org. Most web browsers automatically accept cookies, but you may change your browser settings to accept or decline certain types of cookies if you prefer. If you decline certain cookies, it may impact your use or the functionality of the System. Each browser may have its own way for you to manage cookies: Google Chrome; Mozilla Firefox; Internet Explorer; and Safari. You may also opt out by clicking on the cookie settings here.

 

Marketing Communications

 

You have the right to opt-out of marketing communications and newsletters we send you.

If you no longer want to receive marketing-related emails or newsletters from us, you can opt-out of receiving such emails by clicking the “unsubscribe” link at the bottom of any marketing email you receive from us. Please be aware that you will continue to receive certain communications from us that are necessary for our services. If you are having difficulty unsubscribing from our marketing emails using the above method, please contact us directly by email. 

 

By providing your phone number and [checking the SMS text box/clicking “I Agree”], you consent and agree to opt-in to receive automated text messages. Message frequency depends on the marketing offers we provide.  You may opt out of receiving text messages by texting “Stop” at the end of any message you receive, or you can opt out of these communications by contacting us at contact@zapata.com and sharing the phone number that you would like to opt out. You may also reply “Help” for help. Messaging and data rates may apply.

 

We may disclose your SMS opt-in or consent status, with third parties or marketing affiliates that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. We will not share or sell your phone number, your opt-in to the SMS with third parties for their direct marketing purposes or for purposes unrelated to our services or Site. You may opt out of receiving SMS text marketing messages by texting “STOP” at the end of any message you receive, or you can contact us at contact@zapata.com.

 

Social Media Links

 

Our System may contain links to other websites. These websites may have privacy policies different from our Privacy Policy. The System may also contain certain social media icons or widgets, such as Facebook, Instagram and Youtube. Although you can view the material we have linked to, you may have to create an individual account or register to use these third-party social media sites to use interactive features. Any interaction on social media or other third-party websites is governed not by this Privacy Policy but by the terms of use and privacy policy of the particular platform.

 

Other Third Party Websites

 

Our third party service provider, Bookeo Pty Ltd (“Bookeo”) manages the scheduling of our AirScooter flight experience. Bookeo collects and processes your Personal Information pursuant to its privacy policy, https://www.bookeo.com/privacy/. We encourage you to review their privacy practices and understand how your information is used and processed. By completing a booking, you consent to their collection of your Personal Information and if you have any questions about how your Personal Information is handled by them, please contact Bookeo directly.  

 

Payment Information

 

We use third-party payment processors, such as Stripe, to process payments. Your credit card details are communicated directly from your browser to these payment processors. Z-USA only sees the payment card type, the last four digits of your credit or debit card number and billing address. Please see Stripe’s terms of service and privacy policy for more information on how they use, and store your personal information.

 

How is User Information Protected?

 

We make reasonable efforts to maintain administrative, physical, and technical safeguards for all Personal Information collected in our System, designed to protect your Personal Informationfrom unauthorized access and against unlawful processing, accidental loss, destruction and damage. Unfortunately, the transmission of information via the internet is not completely secure, we cannot make any guarantees as to the security or privacy of your Personal Information.

We retain data collected from you for as long as necessary to complete the purpose for which it was collected.

 

Your Privacy Rights

 

You may have the right to submit certain requests relating to your Personal Information as described below based on applicable laws. Please email us at contact@zapata.com to submit data requests.

• Right to access and data portability. You can request and receive a copy of the Personal Information we have collected, used, or otherwise processed and you can confirm what Personal Information has been collected.
• Right to correct inaccuracies. You can request that we correct any inaccurate Personal Information we may have.  
• Right to delete. You can request deletion of your Personal Information.
• Right to opt-out.  You can opt-out of targeted advertising, the sale of your Personal Information or limited sharing of your Personal Information.
• Right to appeal. At times we may be unable to process requests relating to your Personal Information, in which case, your request will be denied. If your privacy rights request has previously been denied by us and you believe we denied it in error, you may appeal for reconsideration of your request via emailing contact@zapata.com
Please note that we may need to authenticate your identity before your request can be processed, providing us with 2-3 pieces of Personal Information which we will match to information we maintain about you. For authentication, you may be asked to provide certain Personal Information that we will match against our records. You may designate an authorized agent to make a request on your behalf; however, you will still need to verify your identity directly with us before your request can be processed.

 

Non-Discrimination

 

We will not discriminate against you in a manner prohibited by the applicable state laws because you exercise your privacy rights. While you may request to delete your Personal Information, such deletions may affect our ability to offer the System to you.

 

 

Users outside of the United States

 

Our Site is hosted in the United States and by third parties in other regions and is intended for visitors located within the United States. If you choose to use the Site from the European Union or other regions of the world with laws governing data collection and use that may differ from United States law, then please note that you are transferring your Personal Information outside of those regions to the United States for storage and processing.

Also, we may transfer your Personal Information from the United States to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Site and System. By providing any information, including Personal Information, on or to the Site, you consent to such transfer, storage, and processing.

 

Do Not Track Signals

 

The System does not respond to browsers’ Do Not Track signals.

 

Contacting Us

 

For additional information pertaining to our Privacy Policy or any of our data practices, please contact:

Krystel Zapata

contact@zapata.com

 

 

Effective Date: November 2025